Waste contract review survey
Published
Tuesday 3 September, 2024
Updated
Tuesday 3 September, 2024
Swale Borough Council wanted local people to share their views about the rollout of the new waste and street cleaning contract.
The council carried out a review into the contract with Suez, which began in March, and is looked at a range of issues related to the start of the new contract, including resources, staffing, data, rounds, contract management, and communications.
To make sure people can give their experiences of the move to a new contract, a survey was launched to get insights into the preparations for the change and experiences following of the rollout.
In addition to the survey, the council carried out workshops with council officers and Suez representatives, and consulted with parish councils and at the area committees.
