Social media house rules
Published
Friday 1 November, 2024
Updated
Friday 1 November, 2024
Social media house rules
We want our social media to be a welcoming space where you can connect with us, get information, and share your thoughts. To keep it friendly and helpful for everyone, we have a few simple house rules:
Remember, It's Public!
Everything you post on our social media is visible to everyone. Think before you post – would you be comfortable saying it face-to-face?
If you prefer to keep things private, send us a direct message instead.
Keep It Respectful
We don't tolerate rudeness, swearing, offensive language, or anything that could hurt or upset others. This includes racist, sexist, homophobic, or discriminatory remarks. Let's keep the conversation positive and inclusive.
If you're offensive about the council, anyone who works for us, or runs the organisation, we may remove these comments. We'll also remove comments which name individual council officers. We may block or ban users for repeated, or excessive, breaches of these house rules.
If you want to make a complaint about the council or any council staff then please do this through our formal complaint channels.
Stay On Topic
We're here to share news, information, and updates about the council and our services. We welcome your comments and questions, as long as they're relevant to the topic.
Posts that go off-track or promote misinformation may be removed.
No Bullying Allowed
Bullying, harassment, or intimidation of any kind won't be tolerated. If you see it happening on our accounts, please let us know.
You can also find support and advice on how to deal with bullying on the social media platforms, such as Facebook’s Help Pages, LinkedIn’s Help Pages or X's Support Centre.
Reporting Abuse
If you see something offensive or abusive, please report it directly to the social media platform:
Our Responses
We do our best to respond to your enquiries as quickly as possible, but it's not always possible to be instant. For urgent matters, please contact us through our website.
Misinformation
We welcome healthy debate and diverse opinions, but we have a responsibility to ensure the information we share is accurate and reliable.
Comments containing misinformation, false claims, or content that could harm public safety may be removed.
Terms of Use
By using our social media, you agree to abide by the platform's terms of use. You can find these on the Facebook, LinkedIn and X websites.
