Get Healthy Homes support
Published
Tuesday 4 February, 2025
Updated
Monday 19 October, 2026
If you’re a tenant in the borough, we’ve got information and advice about what you can do to try to tackle damp and mould in your homes, as well as information about your rights.
If you’ve followed this advice, but haven’t been able to resolve the issue with your landlord, you can report your concerns about damp, mould, or condensation in your home to us.
Family members, friends, or professionals can also report on behalf of a tenant.
Before reporting it to us, please:
- make sure you’ve already reported the issue to your landlord
- include photos if possible, to help our team assess your request efficiently
If your landlord hasn't identified the underlying cause and taken appropriate action, or if you still have concerns, report it to us now.
